In 1960’s,
Edwin Locke put forward the Goal-setting theory of
motivation. This theory states that goal setting is essentially linked
to task performance. It states that specific and challenging goals along
with appropriate feedback contribute to higher and better task
performance. In simple words, goals indicate and give direction to an
employee about what needs to be done and how much efforts are required
to be put in. The important
features of goal-setting theory are as follows:
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The willingness to work towards attainment of goal is
main source of job motivation. Clear, particular and difficult goals are
greater motivating factors than easy, general and vague goals. |
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Specific and clear goals lead to greater output
and better performance. Unambiguous, measurable and clear goals
accompanied by a deadline for completion avoids misunderstanding. |
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Goals should be realistic and challenging. This
gives an individual a feeling of pride and triumph when he attains them,
and sets him up for attainment of next goal. The more challenging the
goal, the greater is the reward generally and the more is the passion
for achieving it. |
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Better and appropriate feedback of results directs the
employee behaviour and contributes to higher performance than absence of
feedback. Feedback is a means of gaining reputation, making
clarifications and regulating goal difficulties. It helps employees to
work with more involvement and leads to greater job satisfaction. |
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Employees’ participation in goal is not always desirable. |
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Participation of setting goal, however, makes goal more acceptable and leads to more involvement. |
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Goal setting theory has certain eventualities such as:
- Self-efficiency- Self-efficiency is the individual’s
self-confidence and faith that he has potential of performing the task.
Higher the level of self-efficiency, greater will be the efforts put in
by the individual when they face challenging tasks. While, lower the
level of self-efficiency, less will be the efforts put in by the
individual or he might even quit while meeting challenges.
- Goal commitment- Goal setting theory assumes that the
individual is committed to the goal and will not leave the goal. The
goal commitment is dependent on the following factors:
- Goals are made open, known and broadcasted.
- Goals should be set-self by individual rather than designated.
- Individual’s set goals should be consistent with the organizational goals and vision.
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Advantages of Goal Setting Theory
- Goal setting theory is a technique used to raise incentives for employees to complete work quickly and effectively.
- Goal setting leads to better performance by increasing
motivation and efforts, but also through increasing and improving the
feedback quality.
Limitations of Goal Setting Theory
- At times, the organizational goals are in conflict with the
managerial goals. Goal conflict has a detrimental effect on the
performance if it motivates incompatible action drift.
- Very difficult and complex goals stimulate riskier behaviour.
- If the employee lacks skills and competencies to perform
actions essential for goal, then the goal-setting can fail and lead to
undermining of performance.
- There is no evidence to prove that goal-setting improves job satisfaction