Communication is the
exchange and flow of information and ideas from one person to another; it
involves a sender transmitting an idea, information, or feeling to a receiver (U.S. Army, 1983).
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A famous quote says - “The way we communicate with others and with ourselves ultimately determines the quality of our lives”
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The process of passing any information from one person to the other person with the aid of some medium is termed as communication.
The first party who sends the information is called the sender and the second party who receives the information, decodes the information and accordingly responds is called the receiver or the recipient.
Thus in simpler terms communication is simply a process where the
sender sends the information to the receiver for him to respond.
| Sender |
----------------------------------- |
Receiver |
| |
Information |
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Joe might have an unparalleled, incomparable concept or an idea with
him but he would never get the credit if he merely keeps it within
himself. He has to pass on the idea to his fellow workers. He has to
communicate. Not only communicate but also effectively communicate.
In an organization, your boss will never give you your share of
credit, unless and until you present your work in a well defined manner.
How will one present his/her work- by communication.
Parents will never understand that their child is hurt unless and
until, the child cries or shows his wounds. What is crying? A form of
communication. What does showing of wounds mean-The child wants to
communicate to his parents that he needs to be immediately attended by
the doctor.
Mike preferred pasta to pizza and once during the Christmas party, he
made his point clear and pasta was ordered only for Mike as Jenny,
Christina and Tony were all pizza lovers. Mike did nothing but simply
communicated and passed on his desire to his gang, here Mike being the
sender and the others receiver.
It is of utmost importance not only to communicate but also
effectively communicate. Please throw some light on the first instance
where Lisa was not suitably promoted. She did give her presentation, she
did communicate, then why was she denied her promotion? She did not
effectively communicate. The trick is not only to communicate but
effectively communicate. And if you can effectively communicate, the
world is all yours.
The Communication process
Please go through the below diagram:
Parry (Sender)
(Content - Can be some information, data, diagram, analysis, report) |
| (Information)↓ ↑(Feedback) |
Peter (Receiver)
(Decodes the information, understands the information and responds) |
The above diagram goes a long way to explain the communication process.
Communication process is a simple process where a message is being
transferred from a sender to the receiver. The receiver after receiving
the message understands the message in the desired form and then acts
accordingly.
The Process of Sending the Message
The first party or the sender first thinks of information, whatever
he intends to communicate or transfer to the others. Then he puts the
information or the message in words or prepare a content. The process of
putting the thoughts in words is called encoding. Finally the content
after being ready is transmitted to the receiver.
The process of receiving the Message
The message reaches the sender, who then decodes the message or in
simpler terms breaks the information, understands it and responds to the
receiver. The sender also gives feedback to the receiver after he has
understood the complete information.
Communication in simpler terms is a process of passing the
information from the first party (sender) to the second party
(receiver). Communication plays a vital role not only in organizations
or one’s professional career but also is essential in day to day life.
