The
exchange of ideas and information among managers or team leaders within
an organization refers to managerial communication. Individuals need to
communicate with each other effectively for better coordination and
better relations amongst themselves. Let us go through various ways to improve managerial communication skills at workplace:
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- Be a good lisener. Improve your listening skills and it would automatically improve your communication skills. A patient listener is always a good communicator. If you listen carefully as to what the other person has to say, he would also pay attention to your conversation. Employees must patiently listen to what their managers have to say. Do not interrupt in between as it breaks the momentum. Note down your queries on a sheet of paper and ask only when the speaker is through with his speech.
- Learn to express your thoughts in a positive way. You need not to be rude with someone for him to understand your message. Know what you are speaking. Be precise. Use relevant words in your speech. Using complicated terminology does not make your speech interesting, instead confuses the recipient.
- Communicate with your team members on a common platform. This would reduce half of the misunderstandings and problems. Communicating separately with employees increases conflicts among team members and also spoils relation of team members with their bosses. A manager should master the art of keeping his personal and professional lives separate. Avoid giving special attention to someone just because he is your friend or picks your child daily from school. Each employee should have the liberty to express his/her opinions on an open forum without the fear of getting criticized or insulted.
- As a good manager one should learn to keep a control on his/her emotions. Be Focussed. Make sure your words do not hurt the other person. Take care of your pitch and tone. If you are too soft, no one would be able to hear you properly and eventually the message loses its importance. If you are too loud and shout on others your team members would really not bother to listen to you.
- One should know where to communicate. Not all places are meant for communication. Any kind of instruction given at the washroom or the lunch area would never be taken seriously. Avoid interacting at noisy places.